Check this out, these guys seem awesome!
I got this reply to an enquiry very quickly:
Hello Darryn,
Thanks for your interest in our products.
OK, I get the point.
For shipping outside Europe, I use EMS.
You would receive the goods from:
ems.sapo.co.za/EmsWebSite/index.htmYou (and I) may follow the goods via Track & Trace, all the way to your
front-door.
All costumers has a 100 % money back guarantee, according to Danish law.
It's my responsibility to ensure, you have received what you have paid for.
Since you have been so kind to warn me about corrupted employees, I will
suggest we will do the following:
I will take photos of the goods at my EMS-Office, so we all 3 parts can see
what was sent.
When you receive the goods, you can compare the parcels with my photos.
IF ANYTHING IS MISSING OR BROKEN: Please take a photo, and try to have the
EMS-delivery-man to hold the goods while you take the photo (To verify that
EMS was made aware of the error). Complaint to your EMS-man and me. Do not
sign any receipts for reception.
The goods belong to LADA World, until they are handed over to you by EMS.
It's therefore also my responsibility to:
- Insure the goods
- Send you another product, if it's faulty or missing.
- Or, return your money 100% (including shipping)
This is not how it's done in the rest of the world, but it's according to
Danish Law - when selling to private persons. Private persons has all the
rights in Denmark, and I have to obey the law, even when you're not living
in Denmark.
I also use
www.DHL.com but their prices are about 6 times higher (to South
Africa) !
(More about EMS:
www.ems.coop/site/Main.php?Oid=273)You can see the shipping prices here:
www.ladaworld.com/shipping.php?language=enSouth Africa is in Zone 4: 172 + 43 DKK/kg = 227 + 57 ZAR/kg
Example: 5 kg will become.... 227 + 57 x 5 = 512 ZAR
The web-shop will automatically calculate the shipping price, and just
before you are about to pay, you may notice that the price now appear
without 25% VAT (tax-free for export).
You will receive the goods, or a full refund !
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Any more questions? Please write me again.
Thanks for your warnings, best regards,
Stig Flensborg
LADA World
Darryn: God bless Denmark.