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Post by hotstuff on Apr 7, 2011 20:45:20 GMT 2
THIS IS REALLY GOING FAR OUT....WHY NOT JUST LEAVE IT AS IS AND STATE THAT LOCSA WILL NOT BE HELD RESPONSIBLE FOR WHAT THEY DECIDE....EISH THIS IS GETTING TO BE A BIT TO MUCH NOW. A LOT OF UNKNOWN PEOPLE TO THIS FORUM STILL USE LADA CENTURION AND IT IS OUT OF LOCSA'S CONTROL. BEST JUST TO LET PEOPLE DECIDE FOR THEM SELVES I GUESS BUT WITH TO BE AWARE IN A SUBTLE WAY. OK I THINK I HAVE SAID ENOUGH HERE.
REGARDS MIKE.
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Post by hotstuff on Apr 7, 2011 20:49:38 GMT 2
WHY NOT JUST STATE THAT "LADA CENTURION IS AVAILABLE FOR REBUILD LADAS ON REQUEST" ......OR SOMETHING LIKE THAT. Hi Mike I would not like to mention their rebuilds at all. This is where I have a problem, due to personal experience. Ronnie IT WAS JUST AN IDEA,AS I AM NOT GETTING INVOLVED ANYMORE. AS THIS IS NOW MY INDUSTRY I AM IN AND HAVE MY REPUTATION TO UPHOLD AS A SERVICE COMPANY TO LADA NIVAS ETC.
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Post by ronnie on Apr 7, 2011 20:58:11 GMT 2
Hi Fangsingh
What Des has suggested is another good idea. We will study all the suggestions that we recieve over the next few days, and let the committee come to a decision.
Ronnie
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Ventzel
Senior Niva Petrol Head
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Post by Ventzel on Apr 7, 2011 22:49:41 GMT 2
Hi all,
I was also reading with interest this discussion and I would like to say some words. I'm not gonna say anything for Centurion but in general for the democracy on the forum.
Is it possible for one, two, three members ... or for more, or even for the majority of 50%+1 to consider themselves as judges and to take action - because if the members are 200 you will find at least 100 different opinions. And that is good. Just asking.
Who exactly is in charge for LOCSA, who is in power? If the web site was private and we have an owner, or president, or executive committee elected by votes, or general manager elected by the committee - I'll understand and accept. But at the moment I can't see anybody above the others. We are all equal and that's good again.
There is nothing more ease on this world than to paint somebody in black. Or to decorate him with black or red stars. Who will be the judge with the stars in the pocket?
What about our opponent - the threat is called Spare Part Suppliers - and if I understand correctly the words supplier and repairer mean different things. No more comments about his work, let's only concentrate on the piece of metal on his shelf. Imagine somebody is deadly desperate that his/her Lada must run tomorrow and the specific genuine spare part is available exactly only at his place. With no other choice - go and buy and drive the car - at least he/her has an option. With no obligation the supplier must be repairer as well. Or with other words - I buy the eggs from Pick n' Pay but somebody else make my omelet.
Rgds
Ventz
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Post by hotstuff on Apr 7, 2011 22:58:35 GMT 2
well put vents.
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spikes
Moderator
Posts: 3,689
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Post by spikes on Apr 8, 2011 6:35:35 GMT 2
Hi All Quoting Ventz: ""What about our opponent - the threat is called Spare Part Suppliers - and if I understand correctly the words supplier and repairer mean different things. No more comments about his work, let's only concentrate on the piece of metal on his shelf. Imagine somebody is deadly desperate that his/her Lada must run tomorrow and the specific genuine spare part is available exactly only at his place. With no other choice - go and buy and drive the car - at least he/her has an option. With no obligation the supplier must be repairer as well. Or with other words - I buy the eggs from Pick n' Pay but somebody else make my omelet.
Rgds
Ventz ""
This is the crux of the matter. I agree with this point of view regards all Spikes
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Post by danie on Apr 8, 2011 6:49:24 GMT 2
Hi Ventz
At the moments Locsa has 202 members, so we do have 202 "judges" at the moment.
Every single member is entitled to air his / her views - that is exactly what this Forum is all about.
And of cause, we are all empowered by this Forum to try and set acceptable;e standards here. So the days to shut up and keep quite about things which are not acceptable out there is finally over.
With regards to your comment "with no obligation the supplier must be repairer as well"
I totally disagree with you .
There are several reports at this forum which clearly indicate that some Lada owners have been ripped off seriously. Keeping quite about this problem will not bring us anywhere.
The new Consumer Protection Act definately brings new hope to all Lada owners in South Africa. At least all Suppliers of Lada components who also do repairs, are now legally liable for their service to our local Lada community.
Danie
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Des
Junior Niva Petrol Head
Bruce All Mighty
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Post by Des on Apr 8, 2011 8:53:07 GMT 2
Hi All I agree totally with Ventz on the fact that the thread is for "Spare Part Suppliers" only and that if one wants a spare part bad enough, one should go to the Supplier who has it. BUT, so often "Spares and Repairs" seem to go together and this is the problem that we sit with. In any SERVICE driven industry, the client want and has a right good SERVICE........... OR QUALITY SPARES AND REPAIRS. In saying this, GOOD SERVICE should be REWARDED with support. I really don't care what system we use on this Forum to inform EVERYONE ABOUT SERVICE, BUT INFORM WE MUST!! I thought that this was the point of this Forum, TO INFORM, RAISE AWARENESS, SUPPORT..... ETC. On the other hand, this Forum has and always will be an honorable platform, so therefore caution should be exercised. I, for one, would really be upset if I was burnt by one of the many rouges out there and mentioned it on the Forum, only to be told by my friends on this Forum that it was common knowledge that the particular SERVICE PROVIDER is a joke. I would like to think that there are +/-200 EDUCATED LADA OWNERS because of this Forum and I certainly hope and trust that this will continue. In closing, the Forum is not, to my understanding, out the GET certain SERVICE PROVIDERS, but KNOWLEDGE is a powerful tool and in all honesty at the end of the day GOOD SERVICE PROVIDERS have nothing to worry about. Regards Des
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Post by marius on Apr 8, 2011 8:58:48 GMT 2
Again well said Des!
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Post by ronnie on Apr 8, 2011 10:10:14 GMT 2
Hi Ventz
It is a pity that the 2 subjects IE spare parts supplier and Repairer seem to have got into the one thread. As far as someone being ripped of for the price of spares goes, that would be their own fault as it is up to the person concerned to do their homework before they buy. This latest valid complaint stems from a Niva in for a service, which should be dealt with in a separate thread. When I have finished with my present thoughts I will post them and after any debate or comments I will let the Committee decide what way the supplier and repairer list will be set out. One thing is for sure if a repairer is ripping off and not abiding with The Consumer Protection Act and fair and honest trading, then our members have a RIGHT to know.
Ronnie
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Post by jaco1978 on Apr 8, 2011 10:37:41 GMT 2
Des, well stated!
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Post by marius on Apr 8, 2011 10:48:38 GMT 2
Hi all
Ventz we do have a formal structure that was elected a good couple of months ago by the then active members on the forum. Strangely enough Ronnie and I got elected as Vice Chairperson and Chairperson and we were the ones that actually voted against such a structure! The rest of the Committee is made up of Hercules (Treasurer), Ari and Darryn who both are Events Organisers.
Having said that I agree with Danie “Every single member is entitled to air his / her views - that is exactly what this Forum is all about.” Whether you are a Veteran Member or a Junior Member – we all have equal say in any matter and freedom of speech is encouraged and upheld on this forum.
If any member/dealer or whatever is not acting in the interest of LOCSA and Lada at large we have a right to know. Although most of these allegations against Centurion Lada is hearsay – there is enough substantial evidence in my mind to warrant some sort of action against his business.
Though the star system is a good idea in general I would not like to see a system like that implemented as I can lead to further squabbles and favouritism. We should keep it simple – like recommended or not recommended.
Personally I would like to see ALL OUR SUPPLIERS INFO in this thread. I have stated from the beginning that choice is a good thing. Members can and should make up their own mind as to whom they want to support.
Regards Marius
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Post by ronnie on Apr 8, 2011 12:29:30 GMT 2
Hi Marius
You are correct in all you say . I have given the star system some thought and agree with you, the information we have will not be sufficient to award stars with any accuracy, and best would lead to more confusion than before. As you say whatever we do must be simple and fair to all concerned and must be based on fact not hearsay.
Ronnie
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Hera
New Niva Petrol Head
Drink Beer, my husband does
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Post by Hera on Apr 8, 2011 12:39:08 GMT 2
As a girl we are normally the first ones to get ripped off as we are not supposed to understand the workings of our cars & most dealers/suppliers/ motor mechs think we are idiots. I was lucky enough when I got "Sharkie" my dad warned me " only get parts from LC he is an idiot & she knows more than he does. I think we should go with the recommend/ not recommend.
just my thoughts
Hera
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Des
Junior Niva Petrol Head
Bruce All Mighty
Posts: 91
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Post by Des on Apr 8, 2011 15:43:17 GMT 2
Hi All Just a request. When the dust settles, would it not be possible, and this is addressed to the Committee, to edit out all the preamble and only have the meat of a thread under the heading? For example: the Spare Parts Supplier thread would only have Spare Part Suppliers listed and no dialogue in the thread. If one wants to talk about the subject, start a new thread. The Committee can then, if relevant to the above i.e. in this case a new Supplier, paste the info on this thread. In an edited way. Then one has a page of VERY IMPORTANT INFO on the subject. I ask this, maybe I'm a bit agter die klip, because I have struggled to find certain part numbers in the past, which I know are hidden in amongst the preamble(die heen en weer gepraatery). It would really only be for subjects like Tips; Spare Part Suppliers; Alternate Parts; etc.... Maybe these sort of threads will only be able to be edited by the Committee, so that they remain pure. Just a suggestion. Regards Des
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Post by marius on Apr 8, 2011 16:24:29 GMT 2
Des that is a good idea and I agree with you - it can be very hard to find certain important info that was mentioned somewhere in another thread in a passing comment.
I do think that for most part things are more or less in place we will just have to get the vital info into an appropriate and separate thread. IT WILL TAKE SOME TIME THOUGH.
Marius
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Post by marius on Apr 8, 2011 16:44:00 GMT 2
Hi Hera Yes it is quite scary and the mess Denise is in is a good example of how things can go wrong. She has been very quiet lately but did inform me that she is still looking for a gearbox and also need to replace the cracked head. This is heartbreaking stuff I don't even want to begin with what #$%@ I had to endure during the warranty period of our Niva. Fortunately it all ended well with a years extended warranty (probably a first!) on the new parts they replaced after some chit chat with CMH ;D Regards Marius
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Post by danie on Apr 8, 2011 20:03:03 GMT 2
I also think the "Star Rating" is a brilliant idea.
To my mind all Suppliers / Service Providers who complies with the Consumers Protection Act, deserves our full support.
Any listed Supplier / Service Provider who tries to "sidestep" the Act, should not expect any mercy.
In order to allocate the correct "Star Rating" I think our Management Structure should also find out which listed Suppliers / Service Providers are indeed qualified Mechanics.
It is obvious that a 5 star rating to a Supplier / Service Provider who are not a qualified mechanic, could easily make Locsa the biggest joke on this planet.
Danie
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Post by ronnie on Apr 8, 2011 21:11:50 GMT 2
Hi Danie
The problem with the owner/ qualified mechanic is the work is always delegated to the semi skilled and is often not even checked. I also do not think it is the job of the committee to check up on who is qualified or not. Also I can only speak for the industry I was involved in where to carry out electrical work a wireman's license was required. Neither myself or my partner had a license but we employed artisans with a license, as this was all that was required. The car repair industry could be the same. What I am trying to say is even though the owner is not qualified the mere fact that he has a qualified person in his employ would be sufficient in my opinion. On the question of a star rating, I for one would not like to be responsible for awarding them to the companies involved, without all complaints and accolades being logged over a period of time, and even then I think it would be a difficult task. I think for me I would be happy to recommend a company with no more than one adverse comment, based on the fact we all make mistakes. More than that and I would move them to a list of not recommended or use with caution. I also urge as many members as possible to post your views on this matter as soon as possible.
Ronnie
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Post by Charles on Apr 8, 2011 21:27:35 GMT 2
Why not close this thread and open a new one that only lists the supplyers of services and spares and their contact details. Nothing more. Also keep that thread closed that only moderators can add info to it. Even if Jan is dishonest he is still a supplyer.
Charles
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vincentc
Veteran Niva Petrol Head
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Post by vincentc on Apr 8, 2011 22:13:26 GMT 2
Hi. Perhaps the suppliers could be put onto a poll and those members that have interacted with them can vote on their experience. This way you have emperical data and not perceptions etc that may cloud data
Just my thoughts.
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Post by marius on Apr 9, 2011 7:40:29 GMT 2
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Post by danie on Apr 9, 2011 9:35:52 GMT 2
Hi Ronnie / Vincent
I still think it could be very helpful / informative if the Suppliers could be "Star Rated" , if they are indeed qualified mechanics.
After all, they all do charge professional fees, for "professional services" to our Lada community.
Vincent, I think the outcome of a Poll could be very unreliable.
Some of our members are keen to help new owners, and their efforts to help new owners obviously need to be applauded.
Problem is, the Members who guide new owners to these Suppliers, often do not have any personal experience about the quality of the specific Supplier's workmanship .
In short, it is very easy to make a referral, or casting a vote at a Poll - without having a clue about the quality of the Supplier's workmanship.
Danie
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vincentc
Veteran Niva Petrol Head
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Post by vincentc on Apr 9, 2011 16:57:35 GMT 2
Perhaps new or propective Lada owners should read as many of the posts as possible. This will allow them to make up their Own minds about who to use and more importantly - Who NOT to use.
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spikes
Moderator
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Post by spikes on Apr 9, 2011 17:07:25 GMT 2
Perhaps new or propective Lada owners should read as many of the posts as possible. This will allow them to make up their Own minds about who to use and more importantly - Who NOT to use. Hi Marius & Ronnie Perhaps it will be a good idea to add Vincent's statement to the New Account setup process and as a first screen at logon with the option of not being displayed at logon once an account is activated regards Spikes
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Post by marius on Apr 9, 2011 17:14:52 GMT 2
Good idea Spikes but I don't think we are able to to do that - if I understand you correctly. Management is currently looking into the matter and hopefully we will be able to resolve this issue very soon - sensibly. Marius
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Post by marius on Apr 11, 2011 8:36:40 GMT 2
Hi guys and gals We now have a closed and separate thread under the Technical Section that list all our local and international spare part suppliers and service providers. If anyone wishes to add another supplier you can just PM Ronnie or me in this regard. Management has come to a speedy conclusion and I do hope that you will find this new arrangement to your satisfaction. Feel free to rant and rave about our suppliers and providers in the General Section under Service Good or Bad?? >> locsa.proboards.com/index.cgi?board=general&action=display&thread=115Regards Marius
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Post by marje46nuns on Apr 11, 2011 9:58:43 GMT 2
Hi Ronnie / Marius
I was just about to post my response on this but see that it's now closed. Anyway, it's not serious because you seem to have covered everything - well done!
If I knew how to find those cute little emoticons that Danie uses I would insert them giving you both a pat on the back. ;D ;D ;D
NIKKI
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Post by marius on Aug 26, 2011 7:17:30 GMT 2
Hi all I have emailed Neil Chowney (Lada UK) recently - mainly inquiring about the the latest official modifications on the Lada Niva. These include the following: - The new improved water pump with new rear seal and gasket
- The new double row bearings on the Transfer Case
- Improved clutch slave cylinder
- Improved front indicator lights
- Improved side mirrors
He does not stock any of these modifications but he is going to make inquiry and come back to me in this regard. He regards the new and improved Niva is a "grey import" as it is only available in LHD and there is no support in the UK for it at the moment. As far as the RHD steering box - he has some parts (bushes,bearings,seals, gaskets) available but unfortunately the RHD worm shafts and drop shafts are not available. Marius
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girts
New Niva Petrol Head
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Post by girts on Sept 29, 2011 18:58:23 GMT 2
Hi! if you need any parts, email me, because i live in one of the post ussr countries, so i still have quite a lot of ladas , so i still have quite a lot of lada spare part shops in my country.
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